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master pastries logo

MASTER PASTRIES TERMS AND CONDITIONS

 

Introduction

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SITE

By accessing, using or otherwise enjoying the website, you agree to the terms and conditions set out below and any other terms and conditions made available to you on the website, ("Terms of Use, Policies, Privacy Terms and others") at relation to your use of the website.

The specific Terms of Use are a binding legal agreement between MASTER PASTRIES ("us", "us" or "our") and you. Please read these terms carefully and if you do not agree with any of them, you do not need to access or use the website and you must refrain from doing so.

Use of the website is also subject to our Privacy Policy and our Cookies Policy and you should also familiarize yourself with these other terms and policies before using the website.

We may change all of these terms from time to time, to the extent permitted by applicable law. We will notify you of any changes to our website, application and/or by other means in accordance with protection. You should review the Terms of Use periodically and agree that your continued use of the site after we post or provide notice of any changes to the Terms of Use constitutes your provision of the updated Terms of Use as of its effective date. If you object to any changes to the Terms of Use, you may stop using the Site.

MASTER PASTRIES (Factory) opening hours are Monday to Friday from 7am to 4pm and Saturday from 7am to 1pm. For the café/bistro, opening hours are from 9am to 8pm. Delivery hours are from Tuesday to Saturday, for the factory from 2pm to 7pm and for the cafe/bistro from 9am to 7pm. These times will be changed on commemorative dates or eventualities that may occur. If there are any changes to opening hours, these terms and all communications from MASTER PASTRIES will be updated.

Any and all orders placed on our website will be serviced via WhatsApp for closing, collection, production and completion.

 

1. Purpose

The purpose of our website is to provide a simple, convenient and cost-effective service that allows you (and other customers) to order delivery or collection of food and/or other items (the "Products") with us. You have the right to use the Website in accordance with the MASTER PASTRIES Terms, which form a separate and master binding agreement between you and MASTER PASTRIES.

 

2. Disclaimer and Liability

You confirm and agree that our website is made available for use on an "as is" and "as available" basis and we make no representations or warranties of any kind with respect to the website and that, without prejudice to the generality of the foregoing, we make no warranties or representation in relation to, and we will have no responsibility for, the accuracy, availability, reliability, security, suitability for specific purposes, or performance or continuity of the site or its contents. It is your sole responsibility to ensure that the website is suitable for your purposes.

You acknowledge and agree that, to the extent permitted by applicable law, our website may, at any time, be changed or withdrawn, temporarily or permanently, and in whole or in part, for any reason, without prior notice, and we will not have liability of you or any other party arising from or relating to such change or withdrawal. Make no representation or warranty that the site will be uninterrupted or error-free or that the site will be free of viruses. We do not guarantee or represent that the website will meet your requirements or specifications, or that any errors or bugs in the website will be corrected.

All representations, warranties, terms and conditions, whether express or implied by law or otherwise, in relation to our website or the information contained therein (including any implied warranty of data accuracy, non-infringement, merchantability or fitness for a particular purpose) are excluded to the fullest extent permitted by applicable law.

Our total aggregate liability to you, whether in contract, tort (including negligence) at law or otherwise arising out of or in connection with the Terms of Use, the Site and/or the Products, will be limited to the laws governing Ireland. .

We acknowledge that nothing in the Terms will exclude or limit our liability for death or personal injury resulting from our negligence or that of our agents or employees.

 

3. Data usage

We do not request credit card or bank account data, or any other sensitive financial data, on the website. Therefore, if you provide this data to anyone, it is your sole responsibility.

When you provide your mobile number, name and address through the website, we will receive this information so that we can complete your order.

For more information about how we may process information about you, please see our Privacy Policy.

 

4. Third Party Sites

Our website may contain links to other websites. These sites are not under our control and we are not responsible for the practices, content or availability of such sites. The inclusion on our website of links to other websites does not imply any endorsement or sponsorship of the content or practices of such websites, nor does it imply any affiliation or association between us and any operators of such websites. These website links are provided for your convenience only.

If you decide to access a website through a link on our Site, you do so at your own risk, and we will not be liable to you or any third party for any loss, cost, damage or other liability arising out of or in connection with the access, use of or reliance on the website or any content, goods, practices or services available on such website.

You are prohibited from linking to the Site from any other business, service or other website.

 

5. Obligations and Limitations of Use

The Site is made available for access by you in our country of establishment and we make no representation or warranty that any information, materials or functionality included on the Site is appropriate or available for use in any jurisdiction other than our country of origin.

You agree that any information provided by you on the Site (including your name and contact details) is true, accurate, current and complete in all respects at the time it is provided and that you will update such information when you subsequently use the Site to the extent that it changes.

By using the Site you also agree that:

5.1 You will comply with the Terms fully;

5.2 You will not impersonate any other person or entity or use a false name or a name that you are not authorized to use on the website;

5.3 You assume that you are 18 years of age or over;

5.4 You will pay in full for all products ordered by you through the website;

You are also aware that personalized products may undergo changes and price variations in relation to what is on the website, with negotiation and payment pending during the order closing service via WhatsApp;

5.5 You will not use the website to place speculative or false orders;

5.6 You will not use the website to research our products or the prices of our products for competitive purposes or any other purposes other than for your own purchase and consumption;

5.7 You will not use any automated system, robot or software to extract data from the website;

You acknowledge and agree that you may not use the website for any illegal purpose or any purpose that is not authorized by MASTER PASTRIES, including, without limitation:

5.8 Transmit material that would constitute a criminal offence, give rise to civil liability or otherwise breach any laws, regulations or codes of practice;

5.9 Interfere with any other person’s use or enjoyment of the website;

5.10 Damage, disable or impair the operation, functionality or availability of the Site (including by knowingly or recklessly introducing into the Site viruses, trojans, worms, logic bombs or other material which is malicious or harmful) or attempt to gain unauthorized access to the System Orders online or to networks linked to it, through hacking, spoofing or any other means;

5.11 Distribute any unlawful, libelous, abusive, threatening, harmful, obscene or otherwise objectionable material on or through the Website;

You may not access the Website for any commercial purposes (including for the purposes of copying or reproducing any material on the Website, monitoring the availability, performance or functionality of the Website, or for any other benchmarking or competitive purposes.

 

6. Orders and Payment

It is your responsibility to ensure that each order you place through the website is correct before finalizing such order. An order will only be considered completed after service, negotiation and payment, made exclusively via WhatsApp.

You acknowledge that when you click to complete your order on the website you will be transferred to the WhatsApp application in a conversation window with MASTER PASTRIES. It is your responsibility to officially send the order and keep the conversation active to close the order, pay and release your order for production and delivery.

Any questions you may have about the products displayed or any orders you place through the website should be directed to us using the MASTER PASTRIES contact details or via message during the completion of your order in customer service on WhatsApp.

You acknowledge that MASTER PASTRIES has a factory and cafe/bistro, having specific opening hours to respond to orders from the website, a specific delivery time and a pre-defined face-to-face time. You agree with the opening and delivery times. You assume and agree that any negotiations or exceptions regarding the payment method and delivery time for your order must be dealt with directly with MASTER PASTRIES during your service, and subsequent complaints will not be accepted. You also undertake not to use bad faith or disgust to defame the company in the face of possible delays in delivery caused by a disagreement between you and the driver, local traffic, accidents or major problems such as natural events, for example.

Please note that any order you place through the website will not be accepted until you confirm completion and payment of the order during your service via WhatsApp. You can also track your order in this conversation and on the website. If we are unable to accept your order after it has been placed via the website and sent via WhatsApp, we will contact you to confirm this within our opening hours.

Please note that the inclusion of incorrect personal data by you when placing an order with us on the website may lead to delays in completing your order or mean that we are unable to complete your order. It is your responsibility to ensure that you have included your correct personal details on the website (including your delivery address and telephone number) and we are not responsible for any delay or failure to complete your order due to the inclusion of incorrect personal details on the website.

It is your responsibility to keep your cell phone safe and available to complete your order, as well as to remain available to receive purchased products. You agree that you are responsible for all orders and charges for orders placed on the website and completed through WhatsApp via computer or cell phone.

Please note that if you have not made full payment at the time of placing your order via WhatsApp, you will be solely responsible for making all outstanding payments due in relation to your order so that your order can be produced and delivered.

We reserve the right, at our discretion, to change the availability and characteristics or prices of products available on the website, without prior notice or communication.

 

7. Communication and Deadline for Orders

You agree that we provide you with notices and other communications electronically, via the Website and WhatsApp used to complete your order, or by other electronic means, and you acknowledge that all contacts, notices, information and other communications that we provide to you electronically satisfy any requirement legal status of such communications whether they are sent in written or audio media format.

It is important that you are aware that you agree and assume responsibility that orders made by you must be paid for and proof of payment must be sent during the conversation via WhatsApp for the order to enter the system.

Cake orders must be placed by you at least 2 days in advance of the date you wish to receive them. We are not responsible or committed to meeting shorter deadlines.

 

8. Cancellation and change of order dates

You acknowledge and agree that we may cancel an order placed by you through the website if it is not finalized and paid through final negotiation via WhatsApp with MASTER PASTRIES within 48 hours.

If you wish to cancel an order that has not yet been paid, simply inform the conversation of your desire to cancel or let the expiration date run.

You acknowledge and agree that for orders already paid, the cancellation request must also occur exclusively via WhatsApp in the order closing conversation.

If you need to request a change in the delivery date of your order, this can and must be done up to 48 hours in advance of the stipulated date. If you make this request less than 48 hours before the date, it will not be possible to make the change and any losses resulting from this lack of communication will be your sole responsibility.

 

9. Chargeback Policy

We do not work with refunds, except in situations of incorrectly charged amounts, or exceptions to be analyzed individually.

You acknowledge and agree that refunds, if applicable, will be carried out exclusively on Mondays and Tuesdays, being analyzed on a case-by-case basis and there may be exceptions at the discretion of MASTER PASTRIES.

 

10. General Terms

If any part of the Terms of Use shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from the Terms of Use and shall not affect the validity and enforceability of any remaining provisions of the Terms of Use.

No failure or delay by us in exercising any right or remedy provided herein or by law shall constitute a waiver of that or any other right or remedy, nor prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of any such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

You agree that no partnership, employment or agency relationship exists between you and us as a result of the Terms of Use or use of the Online Ordering Site. You also agree that orders placed and not completed (invoiced and settled) through WhatsApp will not be considered completed and will not go into production.

The Terms of Use constitute the entire agreement between you and us regarding the Online Ordering website and supersede and extinguish all promises, warranties, representations and understandings of prior agreements between you and us regarding MASTER PASTRIES.

You may not assign, novate or otherwise transfer the Terms of Use to anyone without our prior written consent, but you agree that we may assign, novate or otherwise transfer any of our rights or obligations under the Terms of Use to our affiliates or third parties that acquire us.

 

11. Applicable Law

The Terms of Use and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Terms of Use or its subject matter will be governed by and construed in accordance with Irish law and any such dispute or claim will be resolved exclusively in the courts of Ireland or the courts of the country in which we are established.

 

12. Contact

All comments, questions and requests regarding your information are welcome and should be addressed to us using the MASTER PASTRIES contact details available on our website. Please also direct any complaints or legal notices to this address: info@masterpastries.ie

 

13. Definitions

MASTER PASTRIES is a company registered number 631090, located at: Unit 6, Moynehall Retail Park, Moynehall, Cavan, H12 K8W5, Ireland.

MASTER PASTRIES TERMS AND CONDITIONS

 

Introduction

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SITE

By accessing, using or otherwise enjoying the website, you agree to the terms and conditions set out below and any other terms and conditions made available to you on the website, ("Terms of Use, Policies, Privacy Terms and others") at relation to your use of the website.

The specific Terms of Use are a binding legal agreement between MASTER PASTRIES ("us", "us" or "our") and you. Please read these terms carefully and if you do not agree with any of them, you do not need to access or use the website and you must refrain from doing so.

Use of the website is also subject to our Privacy Policy and our Cookies Policy and you should also familiarize yourself with these other terms and policies before using the website.

We may change all of these terms from time to time, to the extent permitted by applicable law. We will notify you of any changes to our website, application and/or by other means in accordance with protection. You should review the Terms of Use periodically and agree that your continued use of the site after we post or provide notice of any changes to the Terms of Use constitutes your provision of the updated Terms of Use as of its effective date. If you object to any changes to the Terms of Use, you may stop using the Site.

MASTER PASTRIES (Factory) opening hours are Monday to Friday from 7am to 4pm and Saturday from 7am to 1pm. For the café/bistro, opening hours are from 9am to 8pm. Delivery hours are from Tuesday to Saturday, for the factory from 2pm to 7pm and for the cafe/bistro from 9am to 7pm. These times will be changed on commemorative dates or eventualities that may occur. If there are any changes to opening hours, these terms and all communications from MASTER PASTRIES will be updated.

Any and all orders placed on our website will be serviced via WhatsApp for closing, collection, production and completion.

 

1. Purpose

The purpose of our website is to provide a simple, convenient and cost-effective service that allows you (and other customers) to order delivery or collection of food and/or other items (the "Products") with us. You have the right to use the Website in accordance with the MASTER PASTRIES Terms, which form a separate and master binding agreement between you and MASTER PASTRIES.

 

2. Disclaimer and Liability

You confirm and agree that our website is made available for use on an "as is" and "as available" basis and we make no representations or warranties of any kind with respect to the website and that, without prejudice to the generality of the foregoing, we make no warranties or representation in relation to, and we will have no responsibility for, the accuracy, availability, reliability, security, suitability for specific purposes, or performance or continuity of the site or its contents. It is your sole responsibility to ensure that the website is suitable for your purposes.

You acknowledge and agree that, to the extent permitted by applicable law, our website may, at any time, be changed or withdrawn, temporarily or permanently, and in whole or in part, for any reason, without prior notice, and we will not have liability of you or any other party arising from or relating to such change or withdrawal. Make no representation or warranty that the site will be uninterrupted or error-free or that the site will be free of viruses. We do not guarantee or represent that the website will meet your requirements or specifications, or that any errors or bugs in the website will be corrected.

All representations, warranties, terms and conditions, whether express or implied by law or otherwise, in relation to our website or the information contained therein (including any implied warranty of data accuracy, non-infringement, merchantability or fitness for a particular purpose) are excluded to the fullest extent permitted by applicable law.

Our total aggregate liability to you, whether in contract, tort (including negligence) at law or otherwise arising out of or in connection with the Terms of Use, the Site and/or the Products, will be limited to the laws governing Ireland. .

We acknowledge that nothing in the Terms will exclude or limit our liability for death or personal injury resulting from our negligence or that of our agents or employees.

 

3. Data usage

We do not request credit card or bank account data, or any other sensitive financial data, on the website. Therefore, if you provide this data to anyone, it is your sole responsibility.

When you provide your mobile number, name and address through the website, we will receive this information so that we can complete your order.

For more information about how we may process information about you, please see our Privacy Policy.

 

4. Third Party Sites

Our website may contain links to other websites. These sites are not under our control and we are not responsible for the practices, content or availability of such sites. The inclusion on our website of links to other websites does not imply any endorsement or sponsorship of the content or practices of such websites, nor does it imply any affiliation or association between us and any operators of such websites. These website links are provided for your convenience only.

If you decide to access a website through a link on our Site, you do so at your own risk, and we will not be liable to you or any third party for any loss, cost, damage or other liability arising out of or in connection with the access, use of or reliance on the website or any content, goods, practices or services available on such website.

You are prohibited from linking to the Site from any other business, service or other website.

 

5. Obligations and Limitations of Use

The Site is made available for access by you in our country of establishment and we make no representation or warranty that any information, materials or functionality included on the Site is appropriate or available for use in any jurisdiction other than our country of origin.

You agree that any information provided by you on the Site (including your name and contact details) is true, accurate, current and complete in all respects at the time it is provided and that you will update such information when you subsequently use the Site to the extent that it changes.

By using the Site you also agree that:

5.1 You will comply with the Terms fully;

5.2 You will not impersonate any other person or entity or use a false name or a name that you are not authorized to use on the website;

5.3 You assume that you are 18 years of age or over;

5.4 You will pay in full for all products ordered by you through the website;

You are also aware that personalized products may undergo changes and price variations in relation to what is on the website, with negotiation and payment pending during the order closing service via WhatsApp;

5.5 You will not use the website to place speculative or false orders;

5.6 You will not use the website to research our products or the prices of our products for competitive purposes or any other purposes other than for your own purchase and consumption;

5.7 You will not use any automated system, robot or software to extract data from the website;

You acknowledge and agree that you may not use the website for any illegal purpose or any purpose that is not authorized by MASTER PASTRIES, including, without limitation:

5.8 Transmit material that would constitute a criminal offence, give rise to civil liability or otherwise breach any laws, regulations or codes of practice;

5.9 Interfere with any other person’s use or enjoyment of the website;

5.10 Damage, disable or impair the operation, functionality or availability of the Site (including by knowingly or recklessly introducing into the Site viruses, trojans, worms, logic bombs or other material which is malicious or harmful) or attempt to gain unauthorized access to the System Orders online or to networks linked to it, through hacking, spoofing or any other means;

5.11 Distribute any unlawful, libelous, abusive, threatening, harmful, obscene or otherwise objectionable material on or through the Website;

You may not access the Website for any commercial purposes (including for the purposes of copying or reproducing any material on the Website, monitoring the availability, performance or functionality of the Website, or for any other benchmarking or competitive purposes.

 

6. Orders and Payment

It is your responsibility to ensure that each order you place through the website is correct before finalizing such order. An order will only be considered completed after service, negotiation and payment, made exclusively via WhatsApp.

You acknowledge that when you click to complete your order on the website you will be transferred to the WhatsApp application in a conversation window with MASTER PASTRIES. It is your responsibility to officially send the order and keep the conversation active to close the order, pay and release your order for production and delivery.

Any questions you may have about the products displayed or any orders you place through the website should be directed to us using the MASTER PASTRIES contact details or via message during the completion of your order in customer service on WhatsApp.

You acknowledge that MASTER PASTRIES has a factory and cafe/bistro, having specific opening hours to respond to orders from the website, a specific delivery time and a pre-defined face-to-face time. You agree with the opening and delivery times. You assume and agree that any negotiations or exceptions regarding the payment method and delivery time for your order must be dealt with directly with MASTER PASTRIES during your service, and subsequent complaints will not be accepted. You also undertake not to use bad faith or disgust to defame the company in the face of possible delays in delivery caused by a disagreement between you and the driver, local traffic, accidents or major problems such as natural events, for example.

Please note that any order you place through the website will not be accepted until you confirm completion and payment of the order during your service via WhatsApp. You can also track your order in this conversation and on the website. If we are unable to accept your order after it has been placed via the website and sent via WhatsApp, we will contact you to confirm this within our opening hours.

Please note that the inclusion of incorrect personal data by you when placing an order with us on the website may lead to delays in completing your order or mean that we are unable to complete your order. It is your responsibility to ensure that you have included your correct personal details on the website (including your delivery address and telephone number) and we are not responsible for any delay or failure to complete your order due to the inclusion of incorrect personal details on the website.

It is your responsibility to keep your cell phone safe and available to complete your order, as well as to remain available to receive purchased products. You agree that you are responsible for all orders and charges for orders placed on the website and completed through WhatsApp via computer or cell phone.

Please note that if you have not made full payment at the time of placing your order via WhatsApp, you will be solely responsible for making all outstanding payments due in relation to your order so that your order can be produced and delivered.

We reserve the right, at our discretion, to change the availability and characteristics or prices of products available on the website, without prior notice or communication.

 

7. Communication and Deadline for Orders

You agree that we provide you with notices and other communications electronically, via the Website and WhatsApp used to complete your order, or by other electronic means, and you acknowledge that all contacts, notices, information and other communications that we provide to you electronically satisfy any requirement legal status of such communications whether they are sent in written or audio media format.

It is important that you are aware that you agree and assume responsibility that orders made by you must be paid for and proof of payment must be sent during the conversation via WhatsApp for the order to enter the system.

Cake orders must be placed by you at least 2 days in advance of the date you wish to receive them. We are not responsible or committed to meeting shorter deadlines.

 

8. Cancellation and change of order dates

You acknowledge and agree that we may cancel an order placed by you through the website if it is not finalized and paid through final negotiation via WhatsApp with MASTER PASTRIES within 48 hours.

If you wish to cancel an order that has not yet been paid, simply inform the conversation of your desire to cancel or let the expiration date run.

You acknowledge and agree that for orders already paid, the cancellation request must also occur exclusively via WhatsApp in the order closing conversation.

If you need to request a change in the delivery date of your order, this can and must be done up to 48 hours in advance of the stipulated date. If you make this request less than 48 hours before the date, it will not be possible to make the change and any losses resulting from this lack of communication will be your sole responsibility.

 

9. Chargeback Policy

We do not work with refunds, except in situations of incorrectly charged amounts, or exceptions to be analyzed individually.

You acknowledge and agree that refunds, if applicable, will be carried out exclusively on Mondays and Tuesdays, being analyzed on a case-by-case basis and there may be exceptions at the discretion of MASTER PASTRIES.

 

10. General Terms

If any part of the Terms of Use shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from the Terms of Use and shall not affect the validity and enforceability of any remaining provisions of the Terms of Use.

No failure or delay by us in exercising any right or remedy provided herein or by law shall constitute a waiver of that or any other right or remedy, nor prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of any such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

You agree that no partnership, employment or agency relationship exists between you and us as a result of the Terms of Use or use of the Online Ordering Site. You also agree that orders placed and not completed (invoiced and settled) through WhatsApp will not be considered completed and will not go into production.

The Terms of Use constitute the entire agreement between you and us regarding the Online Ordering website and supersede and extinguish all promises, warranties, representations and understandings of prior agreements between you and us regarding MASTER PASTRIES.

You may not assign, novate or otherwise transfer the Terms of Use to anyone without our prior written consent, but you agree that we may assign, novate or otherwise transfer any of our rights or obligations under the Terms of Use to our affiliates or third parties that acquire us.

 

11. Applicable Law

The Terms of Use and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Terms of Use or its subject matter will be governed by and construed in accordance with Irish law and any such dispute or claim will be resolved exclusively in the courts of Ireland or the courts of the country in which we are established.

 

12. Contact

All comments, questions and requests regarding your information are welcome and should be addressed to us using the MASTER PASTRIES contact details available on our website. Please also direct any complaints or legal notices to this address: info@masterpastries.ie

 

13. Definitions

MASTER PASTRIES is a company registered number 631090, located at: Unit 6, Moynehall Retail Park, Moynehall, Cavan, H12 K8W5, Ireland.

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